Imprint

BNP Paribas S.A. Niederlassung Deutschland
Exchange Traded Products
Senckenberganlage 19
60325 Frankfurt am Main

Telephone: +49 (0) 69 7193-0
Fax: +49 (0) 69 7193 – 2640

Email: info.de@bnpparibas.com
Email (ETP department): etc@bnpparibas.com

Permanent representatives: Lutz Diederichs (Vorsitzender), Dr. Sven Deglow, Dr. Carsten Esbach, Thorsten Gommel, Michel Thebault, Frank Vogel, Thomas Zink

Registry Court of the branch office: Frankfurt am Main
Commercial Register number: HRB 40950
Sales Tax ID number: DE 191528929

Technical realisation: smarthouse adesso financial solutions GmbH

Complaint
BNP Paribas Germany and BNP Paribas Corporate & Institutional Banking have established complaints management policies and procedures for the prompt handling of any clients’ complaints.

In the event that you are dissatisfied with the service which you receive you should in the first instance discuss this with your usual service provider or relationship manager, as relevant. If you are not satisfied with the way your complaint is dealt with by your contact or wish to escalate any particular issue immediately you should contact the following address:

BNP Paribas S.A. Niederlassung Deutschland
ETS
Senckenberganlage 19
60325 Frankfurt am Main
Germany
Email: derivate@bnpparibas.com